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What’s new at 1Stream.

Product releases, new integrations, partnerships, team news, and event recaps. Everything happening across the channel, in one place.

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VoIP

Ring Group and Call Queue Import / Export - Oct 2026

Bulk import and export Ring Groups and Call Queues in the 1Stream Control Portal with CSV templates, previews, and API and MCP support.

Oct 23, 2026, 11:10:53 AM · George Bardissi
VoIP

Expanded Phone Book Contact Sync w/ CRM, PSA, ERP - Oct 2026

Discover how 1Stream's expanded Phone Book feature enhances contact syncing with CRM, PSA, and ERP systems for improved communication efficiency.

Oct 19, 2026, 9:16:15 AM · George Bardissi
VoIP

Enhanced Transcription for Long Calls - Oct 2026

Discover our enhanced transcription support for long calls, allowing seamless integration with CRM and ERP platforms. Experience improved reliability today.

Oct 15, 2026, 4:05:41 PM · George Bardissi
VoIP

New Call Transcription Providers - Grok (SpaceX AI) & Google Gemini - Oct 2026

1Stream now integrates AI transcription options from xAI Grok and Google Gemini, enhancing call flows, notetaking, and more for IT and MSPs.

Oct 15, 2026, 9:43:31 AM · George Bardissi
VoIP

Faster way to import lists of phone numbers - Control Portal - Oct 2026

Learn how to import multiple phone numbers efficiently using 1Stream's Call Flow and the newly reintroduced DID Helper feature in the Control Portal.

Oct 6, 2026, 10:17:43 AM · George Bardissi
VoIP

E.164 Number Processing - Control Portal - Oct 2026

Discover how to manage E.164 number processing in the Control Portal, enabling seamless international dialing and customized call formats for your business.

Oct 5, 2026, 12:25:41 PM · George Bardissi
VoIP

1Stream Oct 2026 Platform Version Release

Discover the exciting features in our October 2026 Platform Version Release, including holiday greetings, call queue enhancements, and skills-based routing updates.

Sep 25, 2026, 4:48:36 PM · George Bardissi
VoIP

1Stream Integrates with SpaceX AI - GROK

1Stream announces integration with SpaceX AI's GROK for cost-effective transcription services, supporting over 30 languages and easy API setup.

Sep 18, 2026, 9:14:11 AM · George Bardissi
VoIP

Firmware Control is Now Available - Sept 2026

1Stream introduces firmware control for devices, allowing users to set and apply firmware updates easily across similar models through the Device Management tab.

Sep 17, 2026, 4:12:15 PM · George Bardissi
VoIP

Skills-Based Routing Queue Enhancements - Oct 2026

Discover new enhancements to Skills-Based Routing Queues that improve call management, including time-driven escalation and expanded agent reach.

Sep 16, 2026, 1:55:59 PM · George Bardissi
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