We don’t sell to your customers. We don’t compete with you. We make you the hero.
1Stream’s partner program is built exclusively for IT and MSPs. Bundle unified communications, AI, and 200+ integrations into your stack, with margin you control and a team that came from the MSP world.
1Stream's partner program is built exclusively for IT service providers and MSPs, by people who came from the MSP world themselves. Channel only, never direct, no inbound from end-clients ever routes around partners. Partners resell the full 1Stream platform: cloud voice, seven AI agents (AI Auto Attendant, Caller ID & Verification, Smart Routing, Ticket Triage, Auto-Notetaking, AI Alerting, Signal On-Call), and 200+ native integrations including deep ConnectWise Manage, Autotask, and HaloPSA. No volume commitments, month-to-month, with 24/7 global support. Onboarding to first running client typically takes 2-3 weeks.
Most UCaaS vendors run a hybrid model: direct sales motion plus a "channel program" that competes with their direct team for the same customers. You’ve seen this play out, you bring them an opportunity, they "qualify" it onto the direct team, and your margin disappears.
1Stream is the opposite. We don’t have a direct sales team. We don’t take inbound demo requests from end-clients, we route them to a partner. The only way someone gets 1Stream is through an MSP. That’s the entire business model.
The result: your customers stay your customers. Your margin stays your margin. We win when you win.
We support, invest, train, and build for you. Each one is a real commitment, not a marketing slogan.
Our support team is built with techs who can talk at a high level with other techs. White-glove onboarding. 24/7 global support across North America, Europe, and APAC, with humans on every shift.
Add new revenue streams without competition risk. Bundle UC, voice, AI, and integrations into your portfolio, with margin you control. We’ll show you how to win.
Sales tools, marketing assets, project assistance, everything you need to generate opportunities in your existing client base and net-new prospects.
Multi-tenant management portal. Single pane of glass for every client. Roadmap shaped by partner feedback, we ship 200+ features per year, most requested by partners.
Partners aren't reselling commodity voice. They're reselling AI-integrated communications: cloud voice, seven named AI agents, and 200+ native integrations into the MSP stack your clients already use.
UCaaS, contact center, SMS/MMS, video, and Microsoft Teams native, all on one MSP-only platform with one number for calls and texts.
Not "AI capabilities." Seven specific agents your clients use every day, each doing real work on every call.
Native, bi-directional, real-time. No middleware. Your clients can't get this depth from a generic UCaaS reseller.
Partner Advisory Council, Integration Board, and direct lines to the product team. The platform you resell next year is being shaped by partners now.
One login to manage every client’s system, extensions, integrations, and billing. Add users, change call flows, pull recordings, without opening a ticket.
Get hands-on with the full platform during onboarding. Walk through it end-to-end with your channel team before your first client deal.
Templates, playbooks, co-branded assets, and pricing calculators. Don’t start from scratch, leverage what works for other partners.
IT & MSP industry vets that have run helpdesks themselves. They understand your business because they’ve lived it.
Customize portals, devices, and end-client experiences with your branding. Your clients see you, not us.
Partner Advisory Council and Integration Board shape what we build. Most of our 200+ annual features come from partner requests.
We run private cloud infrastructure in 8 locations worldwide so your partners get local performance wherever their clients are.
Ashburn, Dallas, Chicago, Denver, Los Angeles, Vancouver, Toronto
London, dual-location redundancy
Sydney, dual-location redundancy
Direct relationships, not resold transit. Lower latency in every region.
Application takes 2 minutes. We’ll qualify your fit, give you hands-on platform access, and walk you through it end-to-end, no commitment until you’re ready.
Most partners are running their first client within 2 weeks.
No volume commitments. No minimum spend. Month-to-month contracts for both you and your clients. We bet on retention through performance, not paperwork.
Most of our partners started where you are. We provide structured sales training, playbooks, and pricing tools. Your dedicated channel team will walk you through your first deals end-to-end.
Many partners find that voice is actually easier to sell than other MSP services because the value is so concrete: better customer experience, faster ticket resolution, AI-driven time savings.
Margin is yours to control, you set the retail price. Our partner pricing gives you room to be competitive while building real recurring revenue. Specific numbers are part of the partner conversation; we’ll walk you through the model when we connect.
No. Our integrations are part of the unified platform, they aren’t sold a-la-carte or as bolt-ons. The reason: integrations work as well as they do because they’re native to the platform, not stitched on top of someone else’s.
No. We don’t have a direct sales team and we don’t take inbound demo requests from end-clients, we route them to our partner network. The entire business is built on the premise that MSPs are in the best position to sell, support, and grow with cloud communications. That isn’t a tagline; it’s the model.
From application to first running client: typically 2-3 weeks. Application + qualification: ~1 week. Platform access and training with your channel team: ~1 week. First client onboarding: 1-2 weeks depending on PSA complexity and number porting timing.
Channel only. No direct competition. Real margin. Real support. Apply in 2 minutes.
