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Blog

What’s new at 1Stream.

Product releases, new integrations, partnerships, team news, and event recaps. Everything happening across the channel, in one place.

PSA

New 1Stream Feature: Option to Screen Pop or Manually Select Link

Now you can select which items are automatically popping on screen and which you can click on when needed.

Jul 11, 2021, 9:47:29 AM · George Bardissi
PSA

New 1Stream Feature: Filter ConnectWise Manage Ticket Boards by Territory

This is extremely helpful if you have multiple business units and a shared pool of people fielding calls from customers across the board

Jul 11, 2021, 9:41:21 AM · George Bardissi
PSA

New 1Stream Feature: ConnectWise Manage Territories & Marked Territories Now in 1Stream Apps

Easily see and highlight different company divisions, territories, and business units

Jul 11, 2021, 9:37:48 AM · George Bardissi
PSA

New 1Stream Feature: 1Stream Client Apps Search Now Much Faster

Not all API's are quick and speedy. So we have tweaked things to help number, contact, and company lookups pull up faster!

Jul 11, 2021, 9:32:07 AM · George Bardissi
PSA

New 1Stream Feature: 1Stream Chrome Extension Now Helps With Record Tagging

We have some new logic underneath the hood to help you with automated call tagging during active calls

Jul 11, 2021, 9:27:46 AM · George Bardissi
PSA

New 1Stream Feature: ConnectWise Manage Sites Field on New & Existing Tickets

Easily See and Select Customer Sites & Locations

Jul 11, 2021, 9:19:37 AM · George Bardissi
MSP

New 1Stream Integration: Crewhu

Check out this New Integration which allows you to create contests and gamify phone calling data from bvoip's 1Stream platform with Crewhu's Employee Recognition System

Feb 2, 2021, 9:00:00 AM · George Bardissi
PSA

New 1Stream Feature: Expanded New Ticket Form

Less Clicks, More Options, & More Efficiency

Oct 7, 2020, 9:00:00 AM · George Bardissi
CRM

New 1Stream Feature: Progressive Dialer Default Notes for Dispositions

Stop typing the same things multiple times or copy and pasting. Streamline the notes back into your CRM after each call and save time!  

Oct 5, 2020, 9:00:00 AM · George Bardissi
MSP

New 1Stream Feature: Inactive Contacts Excluded from Search

Now old inactive contacts will automatically be excluded from contact lookup searches in the 1Stream apps

Oct 2, 2020, 9:00:00 AM · George Bardissi
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