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Blog

What’s new at 1Stream.

Product releases, new integrations, partnerships, team news, and event recaps. Everything happening across the channel, in one place.

MSP

New 1Stream Feature: Import Dialer Calling List via CSV

We've added the ability to import a good old fashioned CSV file into our Progressive Dialer

Aug 10, 2020, 9:00:00 AM · George Bardissi
Autotask

New 1Stream Feature: Multi-Screen Pop User Granularity

You can now select which users get what screen pops so that different teams & departments have a customized experience!

Aug 7, 2020, 9:00:00 AM · George Bardissi
MSP

New 1Stream Feature: HubSpot Note Type Selection for Calls, Email, Meetings & Tasks

Within the 1Stream Client App, You Can Now Select What Type of Note You Want to Save into HubSpot

Aug 6, 2020, 9:00:00 AM · George Bardissi
Sales

New 1Stream Feature: Multi-CRM Contact Syncing Status

We've created a quick and easy way to see if theconnection between your CRM's, ERP's PSA's and 1Stream are online and healthy!

Aug 5, 2020, 9:00:00 AM · George Bardissi
Autotask

New 1Stream Feature: Chrome Click-to-Dial App for Autotask

We've made is simpler to call people inside of Autotask! Click, Point, Dial!

Jul 30, 2020, 9:26:20 AM · George Bardissi
MSP

New 1Stream Feature: Auto Clearing Workflow Based Alerting

Nobody wants more steps or clicks! So we went ahead and automated our in-app alerting feature so it does the thinking for you!

Jul 22, 2020, 12:52:12 PM · George Bardissi
MSP

New 1Stream Feature: Targeted Call Routing by Ticket Number

Nobody wants to be bounced around multiple times. With targeted call routing by ticket number, your caller gets to the right person or the team instantly!

Jul 16, 2020, 12:26:20 PM · George Bardissi
Sales

New 1Stream Feature: Deeper Ticket Field Selection for Snapshots

Every org is different! More selection means more customization to meet your needs. Adjust the fields that are most important to you. 

Jul 15, 2020, 1:59:54 PM · George Bardissi
MSP

New 1Stream Feature: Default Snapshot Option for Ticket Edit Form

No more fighting your team to select the proper fields and drop downs... you can do it for them!

Jun 23, 2020, 10:16:20 AM · George Bardissi
Autotask

New 1Stream Feature: Ticket Snapshot Work Type & Billable Fields

You can now default time entry fields like Work Type, Billable vs Non-Billable, etc within the 1Stream Apps!

Jun 10, 2020, 12:35:38 PM · George Bardissi
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