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What’s new at 1Stream.

Product releases, new integrations, partnerships, team news, and event recaps. Everything happening across the channel, in one place.

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VoIP

New Data Center Region - Dublin Ireland

A new data center region has been added in Dublin, Ireland, enhancing our European services for new orders and migrations.

May 21, 2026, 5:54:36 PM · George Bardissi
PSA

New 1Stream Feature: ConnectWise Manage Agreement Filter by Company Type

This gives you an easy way to filter through Company Types while looking for agreements to set within 1Stream

Jul 11, 2021, 2:37:20 PM · George Bardissi
PSA

New 1Stream Feature: 1Stream Portal Dashboard Now Set to 24 Hours by Default

Make sure the whole day is graphed and charted to make sure you see calls happening after hours or across multiple shifts

Jul 11, 2021, 2:00:33 PM · George Bardissi
PSA

New 1Stream Feature: ConnectWise Manage Exclude Inactive Companies & Contacts

We are taking an extra step and purposely excluding inactive items to prevent frustration so that you don't try to create new records with them

Jul 11, 2021, 1:57:56 PM · George Bardissi
PSA

New 1Stream Feature: Error Handling Message on New Ticket Creation

Better messaging so that you understand if there is an issue what is really happening

Jul 11, 2021, 1:54:57 PM · George Bardissi
MSP

New 1Stream Feature: Remember Your Spot in 1Stream App Call History

This is definitely a convenience feature especially if you are retroactively working with calls  

Jul 11, 2021, 1:52:13 PM · George Bardissi
PSA

New 1Stream Feature: API Key Masking within 1Stream Admin Page

Just like passwords we are now masking API Keys after they have been entered and saved

Jul 11, 2021, 1:47:59 PM · George Bardissi
CRM

New 1Stream Feature: Microsoft Teams Calls Now Show in 1Stream App Call History List

Calls to / from Microsoft Teams Voice Apps will now be logged in 1Stream like any other phone call

Jul 11, 2021, 1:45:23 PM · George Bardissi
MSP

New 1Stream Feature: Syncro MSP Click-to-Dial from Chrome Extension

We have incorporated SyncroMSP into our Chrome Click-to-Dial app. Easy dialing!

Jul 11, 2021, 1:41:36 PM · George Bardissi
PSA

New 1Stream Feature: ConnectWise Manage Internal Notes on New & Existing Tickets within 1Stream Apps

In addition into customer facing notes and resolution notes we now provide the option for internal notes for on tickets too

Jul 11, 2021, 1:37:48 PM · George Bardissi
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