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What’s new at 1Stream.

Product releases, new integrations, partnerships, team news, and event recaps. Everything happening across the channel, in one place.

MSP

New 1Stream Feature: 15, 30, 60 Minute Call Dashboard Intervals

Our Call Reporting Dashboard now gives you more granular time intervals. You can select from 15, 30, or 60 minute intervals on the fly!

Apr 7, 2020, 9:00:00 AM · George Bardissi
MSP

1Stream Feature: Click-to-Dial Pods in HubSpot

1Stream Click-to-Dial Pods are now available inside of Hubspot for Companies & Contacts. This will ring any device - desk phone, mobile app, softphone!

Apr 6, 2020, 9:00:00 AM · George Bardissi
MSP

1Stream Feature: Click-to-Dial Pods in ConnectWise Manage

1Stream Click-to-Dial Pods are now available inside of ConnectWise Manage for Companies, Contacts, and Tickets. This will ring any device - desk phone, mobile app, softphone!

Apr 3, 2020, 9:00:00 AM · George Bardissi
Autotask

New 1Stream Feature: Teams / Pods Call Reporting

1Stream Teams / Pods Call Reporting - This feature allows you to group users or extensions into Teams so that you can filter and track call data 

Mar 24, 2020, 10:09:12 AM · George Bardissi
MSP

New 1Stream Downloads Menu

We created a new 1Stream downloads menu so you can easily get to the newest 1Stream Client Versions

Mar 18, 2020, 9:00:00 AM · George Bardissi
Autotask

New 1Stream Ticket Logic Enhancements

1Stream's Workflow around Service Tickets has been updated to better handle situations where you are trying to update tickets that have previously been closed or resolved

Mar 17, 2020, 9:30:00 AM · George Bardissi
Autotask

New 1Stream Feature: Super Search

1Stream's New "Super Search" feature allows you to search multiple words, names, phrases at once so you can quickly associate a call with the correct contact

Mar 16, 2020, 9:00:00 AM · George Bardissi
Autotask

New 1Stream Feature: Number Matching Digits Selector

New 1Stream Feature: New 1Stream Feature: Number Matching Digits Selector

Mar 10, 2020, 2:59:59 PM · George Bardissi
Autotask

New 1Stream Feature: Default Form Fields Option

New 1Stream Feature: Default Form Fields Option which helps you default your ticket fields when editing and creating new records from 1Stream

Mar 6, 2020, 9:00:00 AM · George Bardissi
MSP

New Feature: Connect 1Stream to ConnectWise Manage Subcontractor Users

New 1Stream Feature: Connect 1Stream to ConnectWise Manage Subcontractor Users

Feb 21, 2020, 9:00:00 AM · George Bardissi
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