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Blog

What’s new at 1Stream.

Product releases, new integrations, partnerships, team news, and event recaps. Everything happening across the channel, in one place.

CRM

New 1Stream Feature: Chrome Click-to-Dial Extension for Infusionsoft

We have released our first Chrome Extension for easy dialing from within Infusionsoft!

Jun 24, 2020, 9:39:47 AM · George Bardissi
MSP

New 1Stream Feature: Default Snapshot Option for Ticket Edit Form

No more fighting your team to select the proper fields and drop downs... you can do it for them!

Jun 23, 2020, 10:16:20 AM · George Bardissi
Alerts

New 1Stream Feature: In-App Workflow Based Alerting

No more guessing if your backed up waiting on callers in queue it's now right in front of you!

Jun 22, 2020, 4:12:58 PM · George Bardissi
integration

New 1Stream Feature: Real-Time Caller Info on Presence & Status Screen

We have enhanced our presence screen to include real time caller info on the fly!

Jun 19, 2020, 10:14:41 AM · George Bardissi
Sales

New 1Stream Feature: Responsive Outbound Caller ID

As your team power dials through calls on difference lists or campaigns you can now set the Outbound Caller ID you want to present which we be sent automatically!

Jun 12, 2020, 1:04:06 PM · George Bardissi
Autotask

New 1Stream Feature: Ticket Snapshot Work Type & Billable Fields

You can now default time entry fields like Work Type, Billable vs Non-Billable, etc within the 1Stream Apps!

Jun 10, 2020, 12:35:38 PM · George Bardissi
Sales

New 1Stream Feature: Campaign Dashboard

This is a single place to set up, adjust, and monitor your calling campaigns inside of 1Stream

Jun 4, 2020, 10:20:51 AM · George Bardissi
Sales

New 1Stream Feature: Voicemail Drop

You can pre-record the perfect voicemail message and then "drop" them into the voicemail boxes so you don't to say the same thing over and over again!

Jun 3, 2020, 12:51:13 PM · George Bardissi
Sales

New 1Stream Feature: Call Dispositions

Now your Sales, Account Management, and Back Office Teams can set the outcomes for prospect and client calls

Jun 2, 2020, 12:37:36 PM · George Bardissi
PSA

New 1Stream Feature: Granular CRM Object & List Selection

You can now self service select and adjust your various Objects & Lists from your PSA, ERP, or CRM on the fly

May 28, 2020, 9:00:00 AM · George Bardissi
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