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Blog

What’s new at 1Stream.

Product releases, new integrations, partnerships, team news, and event recaps. Everything happening across the channel, in one place.

Autotask

New 1Stream Feature: Multi-Screen Pop User Granularity

You can now select which users get what screen pops so that different teams & departments have a customized experience!

Aug 7, 2020, 9:00:00 AM · George Bardissi
MSP

New 1Stream Feature: HubSpot Note Type Selection for Calls, Email, Meetings & Tasks

Within the 1Stream Client App, You Can Now Select What Type of Note You Want to Save into HubSpot

Aug 6, 2020, 9:00:00 AM · George Bardissi
Sales

New 1Stream Feature: Multi-CRM Contact Syncing Status

We've created a quick and easy way to see if theconnection between your CRM's, ERP's PSA's and 1Stream are online and healthy!

Aug 5, 2020, 9:00:00 AM · George Bardissi
Autotask

New 1Stream Feature: Chrome Click-to-Dial App for Autotask

We've made is simpler to call people inside of Autotask! Click, Point, Dial!

Jul 30, 2020, 9:26:20 AM · George Bardissi
MSP

New 1Stream Feature: Auto Clearing Workflow Based Alerting

Nobody wants more steps or clicks! So we went ahead and automated our in-app alerting feature so it does the thinking for you!

Jul 22, 2020, 12:52:12 PM · George Bardissi
MSP

New 1Stream Feature: Targeted Call Routing by Ticket Number

Nobody wants to be bounced around multiple times. With targeted call routing by ticket number, your caller gets to the right person or the team instantly!

Jul 16, 2020, 12:26:20 PM · George Bardissi
Sales

New 1Stream Feature: Deeper Ticket Field Selection for Snapshots

Every org is different! More selection means more customization to meet your needs. Adjust the fields that are most important to you. 

Jul 15, 2020, 1:59:54 PM · George Bardissi
Sales

New 1Stream Feature: Multi-CRM Sync for Dialer

You can now connect multi CRMs/ERPs/PSAs to our Progressive Dialer and have our system pull and push data as calls complete!

Jul 9, 2020, 8:51:08 AM · George Bardissi
Alerts

New 1Stream Feature: BusyLight Alerting Integration

We've combined BusyLight with 1Stream Workflow Based Alerting for yet another way to flag your team down 

Jul 7, 2020, 10:25:05 AM · George Bardissi
integration

New 1Stream Feature: Contact Communication History

Quickly see the most recent communication with the person on the other end of the link including any linked Notes, Tickets, Opportunities

Jun 25, 2020, 10:51:20 AM · George Bardissi
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