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What’s new at 1Stream.

Product releases, new integrations, partnerships, team news, and event recaps. Everything happening across the channel, in one place.

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VoIP

Faster way to import lists of phone numbers - Control Portal - Oct 2026

Learn how to import multiple phone numbers efficiently using 1Stream's Call Flow and the newly reintroduced DID Helper feature in the Control Portal.

Oct 6, 2026, 10:17:43 AM · George Bardissi
VoIP

E.164 Number Processing - Control Portal - Oct 2026

Discover how to manage E.164 number processing in the Control Portal, enabling seamless international dialing and customized call formats for your business.

Oct 5, 2026, 12:25:41 PM · George Bardissi
MSP

New 1Stream Chrome Extension Now Available - 1.21.15018 - Oct 2026

Discover the latest update to the 1Stream Chrome Extension, designed to enhance integration with our platform ahead of the upcoming release.

Oct 1, 2026, 9:51:38 AM · George Bardissi
VoIP

1Stream Oct 2026 Platform Version Release

Discover the exciting features in our October 2026 Platform Version Release, including holiday greetings, call queue enhancements, and skills-based routing updates.

Sep 25, 2026, 4:48:36 PM · George Bardissi
VoIP

1Stream Integrates with SpaceX AI - GROK

1Stream announces integration with SpaceX AI's GROK for cost-effective transcription services, supporting over 30 languages and easy API setup.

Sep 18, 2026, 9:14:11 AM · George Bardissi
VoIP

Firmware Control is Now Available - Sept 2026

1Stream introduces firmware control for devices, allowing users to set and apply firmware updates easily across similar models through the Device Management tab.

Sep 17, 2026, 4:12:15 PM · George Bardissi
VoIP

Skills-Based Routing Queue Enhancements - Oct 2026

Discover new enhancements to Skills-Based Routing Queues that improve call management, including time-driven escalation and expanded agent reach.

Sep 16, 2026, 1:55:59 PM · George Bardissi
VoIP

Standard Call Queue Controls - Quality of Life Enhancements -Oct 2026

Discover the latest enhancements to standard call queues, including comfort prompts, accurate wait time announcements, and dedicated voicemail features for improved caller experiences.

Sep 15, 2026, 9:14:35 AM · George Bardissi
CRM

AI Integrated Outbound Calling from Inside of your CRM/PSA/ERP Now Available

Experience seamless outbound calling directly from your CRM, PSA, or ERP with 1Stream's latest browser extension, enhancing productivity and record-keeping.

Aug 25, 2026, 2:11:09 PM · George Bardissi
VoIP

Control Portal: PBX User Impersonation (Open Web Client as Another User) now available

New PBX user impersonation feature in the Control Portal allows admins to troubleshoot as other users, streamlining system management and enhancing efficiency.

Aug 21, 2026, 3:23:24 PM · George Bardissi
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