Product releases, new integrations, partnerships, team news, and event recaps. Everything happening across the channel, in one place.
Amidst helping to design and build new products, protecting against cybersecurity threats, and keeping the company network up and running, today’s IT teams have
Improve the way you handle customer calls. Now with 3CX Phone System v12.5 and Office 365 integration, you can take advantage of accurate automatic activity rep
Legacy PBX is on its way out as unified communications (UC) takes over the business communications market—the proof is in the numbers. For example, a recent rep
3CX Phone System 12.5 has arrived- including WebRTC-enabled click-to-call and video calling allowing clients to make video calls to you directly from your websi
Fax continues to be a major communication tool. While many people think e-mail may be the answer, the fact is--fax to transmit data is still a viable growing an
Call centers can be the ultimate double-edged sword for businesses. On one hand, if your call center is functioning optimally and providing customers with top-n
Following in the tradition of rivalries like the Montagues and Capulets or Hatfields and McCoys, the battle between Windows and Mac computers ranks high among f
Perhaps you’ve heard the term softphone but aren’t quite sure what it means. Maybe you know what a softphone is but don’t have a firm grasp of how it could bene
3CX, developer of the award-winning Windows VoIP PBX 3CX Phone System, today announced the launch of 3CX Phone System 12.5. The latest version of 3CX Phone Syst
One of the most frustrating aspects of telephone service is that its costs can cut deeply into your profit margin, yet you can’t sacrifice quality to save money
