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Blog

What’s new at 1Stream.

Product releases, new integrations, partnerships, team news, and event recaps. Everything happening across the channel, in one place.

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HostedPBX

BVoIP TIP: A Work Around for the Need for a Recurring Conference Call

BVoIP tip on dial-by-name directory setup.. 3CX missing recurring conference call, 3CX how to setup a recurring conference call, 3CX how to setup a recurring conference bridge

Oct 31, 2016, 8:07:43 AM · George Bardissi
IT Nation

Must See Attractions at IT Nation 2016 in Orlando – According to BVoIP

BVoIP's must see checklist of things to see at IT Nation 2016 in Orlando Florida BVoIP's ConnectWise Conference Must See attractions, BVoIP's MSP vendor checklist for IT Nation 2016

Oct 30, 2016, 4:11:40 PM · George Bardissi
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RMM

Hey IT Guys: Why do you still have that after hours answering service?

An alerts automation tool for IT and MSP teams to use for on-call notifications distribution and escalations from RMM, PSA, and monitoring systems

Oct 25, 2016, 11:52:42 PM · George Bardissi
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Autotask

Take Efficiency to the Next Level by Meshing your Help Desk System and Call Data

See how BVoIP helps IT and MSP teams using Freshdesk, Salesforce Desk, Zendesk, Autotask, Connectwise and take call data from VoIP and Cloud PBX systems and mesh them for better efficiency

Oct 24, 2016, 9:27:09 PM · George Bardissi
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BVoIP

Why it’s so important to have ALL of your customer’s phone numbers in the help desk system (especially during an outage)!

MSP importance to have all client phone numbers in the help desk system Quickly documenting customer issues in help desk ticketing system during outage or down time

Oct 22, 2016, 7:11:28 PM · George Bardissi
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HostedPBX

TIP: Make sure you record your self-identification message for the dial-by-name directory to work!

BVoIP tip on dial-by-name directory setup.. 3CX dial-by-name directory gotcha

Oct 20, 2016, 8:23:20 PM · George Bardissi
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HostedPBX

Rackspace to implement RPZ on DNS to enhance security

BVoIP strategic provider Rackspace is enhancing security by implementing DNS changes

Oct 20, 2016, 5:41:43 PM · George Bardissi
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HostedPBX

Polycom VVX411 Added to BVoIP Supported List

BVoIP supports Polycom VVX410 for Cloud PBX Poylcom 3CX Templates Polycom VVX411 3CX

Oct 20, 2016, 5:28:17 PM · George Bardissi
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BVoIP

Get a Last Minute Peek at Comptia EMEACon Benefits!

Last minute Peek at Comptia EMEACon for IT and MSP providers . Meet BVoIP at Comptia EMEACon Cloud PBX for Channel Only IT and MSP providers

Oct 10, 2016, 3:29:20 PM · George Bardissi
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HostedPBX

You should be pitching that your customer has 2 ISP’s at their office!

Why IT and MSP firms should be pitching multiple internet connections to their end clients and a bonus that dual internet connections provide for VoIP purposes

Oct 10, 2016, 3:09:05 PM · George Bardissi