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Blog

What’s new at 1Stream.

Product releases, new integrations, partnerships, team news, and event recaps. Everything happening across the channel, in one place.

Autotask

New 1Stream Feature: Chrome Click-to-Dial App for Autotask

We've made is simpler to call people inside of Autotask! Click, Point, Dial!

Jul 30, 2020, 9:26:20 AM · George Bardissi
MSP

New 1Stream Feature: Auto Clearing Workflow Based Alerting

Nobody wants more steps or clicks! So we went ahead and automated our in-app alerting feature so it does the thinking for you!

Jul 22, 2020, 12:52:12 PM · George Bardissi
MSP

New 1Stream Feature: Targeted Call Routing by Ticket Number

Nobody wants to be bounced around multiple times. With targeted call routing by ticket number, your caller gets to the right person or the team instantly!

Jul 16, 2020, 12:26:20 PM · George Bardissi
Sales

New 1Stream Feature: Deeper Ticket Field Selection for Snapshots

Every org is different! More selection means more customization to meet your needs. Adjust the fields that are most important to you. 

Jul 15, 2020, 1:59:54 PM · George Bardissi
Alerts

New 1Stream Feature: BusyLight Alerting Integration

We've combined BusyLight with 1Stream Workflow Based Alerting for yet another way to flag your team down 

Jul 7, 2020, 10:25:05 AM · George Bardissi
MSP

New Feature: Connect 1Stream to ConnectWise Manage Subcontractor Users

New 1Stream Feature: Connect 1Stream to ConnectWise Manage Subcontractor Users

Feb 21, 2020, 9:00:00 AM · George Bardissi
MSP

New 1Stream Feature: Site Field Now Available for ConnectWise Manage Users

Now available in the 1Steam Dashboard: Site(s) Field for ConnectWise Manage Users

Jan 21, 2020, 7:00:00 AM · George Bardissi
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