Product releases, new integrations, partnerships, team news, and event recaps. Everything happening across the channel, in one place.
We have some new logic in the 1Stream Ticket Forms to post time entries differently depending on how you utilize notes
We have add HubSpot to our new Chrome Extension Click-to-Dial App. Less clicks, same outcome - fast dials!
Need to go back and listen to a part of a convo you were on to double check something? Now you can see your call recordings and play them too!
Quick see all recent calls with a particular contact across all of your teams so you can easily pinpoint touch points in the past
You can now import a Microsoft Teams Ready version of the 1Stream Client App which can be published to your org via 365 Admin
With this new Microsoft feature you can now Un-Dock 1Stream for Teams into it's own window and move it to any screen
For those devops gurus out there to pull and play call recording files and incorporate those into your own apps
Now you have the ability to restrict what users can access the 1Stream portal, dashboard, and configuration menus
You can now be selective on what ticket board data you pull into 1Stream rather than everything!
This gives some much needed visibility to how long calls go unanswered in call queues!
