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What’s new at 1Stream.

Product releases, new integrations, partnerships, team news, and event recaps. Everything happening across the channel, in one place.

integration

New 1Stream Feature: Real-Time Caller Info on Presence & Status Screen

We have enhanced our presence screen to include real time caller info on the fly!

Jun 19, 2020, 10:14:41 AM · George Bardissi
Sales

New 1Stream Feature: Responsive Outbound Caller ID

As your team power dials through calls on difference lists or campaigns you can now set the Outbound Caller ID you want to present which we be sent automatically!

Jun 12, 2020, 1:04:06 PM · George Bardissi
Autotask

New 1Stream Feature: Ticket Snapshot Work Type & Billable Fields

You can now default time entry fields like Work Type, Billable vs Non-Billable, etc within the 1Stream Apps!

Jun 10, 2020, 12:35:38 PM · George Bardissi
Sales

New 1Stream Feature: Campaign Dashboard

This is a single place to set up, adjust, and monitor your calling campaigns inside of 1Stream

Jun 4, 2020, 10:20:51 AM · George Bardissi
Sales

New 1Stream Feature: Voicemail Drop

You can pre-record the perfect voicemail message and then "drop" them into the voicemail boxes so you don't to say the same thing over and over again!

Jun 3, 2020, 12:51:13 PM · George Bardissi
Sales

New 1Stream Feature: Call Dispositions

Now your Sales, Account Management, and Back Office Teams can set the outcomes for prospect and client calls

Jun 2, 2020, 12:37:36 PM · George Bardissi
PSA

New 1Stream Feature: Granular CRM Object & List Selection

You can now self service select and adjust your various Objects & Lists from your PSA, ERP, or CRM on the fly

May 28, 2020, 9:00:00 AM · George Bardissi
1stream

New 1Stream Feature: Presence & Status in Dashboard & 1Stream Apps

We have unified user presence, queue status, and extension status all into one place!

May 27, 2020, 9:00:00 AM · George Bardissi
MSP

New 1Stream Feature: Prevent Duplicate Username Creation

We now have logic in place to prevent duplicating 1Stream usernames when creating new users

May 21, 2020, 9:00:00 AM · George Bardissi
MSP

New 1Stream Feature: Preferred Date Format Selection

Now you can set your preferred date format to match your locale which which will reflect in all 1Stream apps

May 20, 2020, 9:00:00 AM · George Bardissi
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