Product releases, new integrations, partnerships, team news, and event recaps. Everything happening across the channel, in one place.
This gives some much needed visibility to how long calls go unanswered in call queues!
Quickly see if there is a company note for things like past due balances, accounts that are not setup to be serviced yet, and more
Now you can select which items are automatically popping on screen and which you can click on when needed.
This is extremely helpful if you have multiple business units and a shared pool of people fielding calls from customers across the board
Easily see and highlight different company divisions, territories, and business units
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Not all API's are quick and speedy. So we have tweaked things to help number, contact, and company lookups pull up faster!
We have some new logic underneath the hood to help you with automated call tagging during active calls
Easily See and Select Customer Sites & Locations
For all those MAC users out there you can find this updated desktop version available for download today!
Check out this New Integration which allows you to create contests and gamify phone calling data from bvoip's 1Stream platform with Crewhu's Employee Recognition System
