Product releases, new integrations, partnerships, team news, and event recaps. Everything happening across the channel, in one place.
BVoIP tip on the difference between call waiting on multiple call presentation in ring groups vs call queues in 3CX
How does your IT or MSP handle critical alerts notifications for after hours and key system monitoring items? Check our our white paper to learn how to tackle the problem.
Some things for IT and MSP's to consider when pitching hosted voip or cloud pbx to their end customer and making sure the proper expectations are met to prevent a bad epeirience
BVoIP tip on a behind the scenes setting the blocks outside callers from dialing certain extensions on the phone system from an auto attendant or IVR
A Flashback from Autotask Community Live 2016 a Forrester Research Keynote about customer journey mapping how this affects customer experience for IT and MSP firms
BVoIP tip on 3CX known issue when migrating to v14 for 3CX Phone for WIndows
BVoIP tip on 3CX best practice around setting holiday hours in the 3CX pbx settings menu
BVoIP tip on issue with Microsoft Edge Browser and 3CX Management Console Website
Best practices around location and how that plays into metrics for successful cloud pbx deployments for MSP firms
BVoIP tip on dial-by-name directory setup.. 3CX missing recurring conference call, 3CX how to setup a recurring conference call, 3CX how to setup a recurring conference bridge
