Product releases, new integrations, partnerships, team news, and event recaps. Everything happening across the channel, in one place.
It’s hard to ignore today’s great migration towards Internet-based business communications. In fact, many organizations currently operate with some degree of In
Are you an Autotask User? Maybe you are interested in how VoIP hand automate the way phone calls react within Autotask. Take a look at our video and find out ho
If you are in the IT or Managed Services Business then learning what SIP Trunking is and does is important. As Voice over Internet Protocol (VoIP) gains popular
Small business Cloud phone systems are a growing trend in the telecommunications market as they’re proving beneficial for many companies due to their myriad of
Regardless of whatever your line of work is people want to communicate wherever they are. When it comes to the tools that help facilitate the work that needs to
A recent study conducted by Harvard Business Review revealed that individuals—specifically those working for the company Ctrip—completed 13.5% more calls than t
Over the course of the last decade we’ve seen a huge amount of change take place in the technology and telecommunications industries. A raft of new buzzwords ha
A Workaround for Random Speakerphone Pickup for the Yealink T4X SeriesYou may have not run into this issue yet but it’s intermittent and we have seen this occur
Managed Voice over Internet Protocol (VoIP) services, also known as hosted or cloud VoIP services, have long been popular with SMBs and, over the past three to
Industry pundits and market research firms seem to agree that WebRTC is poised to become the next disruptive technology. But until technologies finally become p
