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Blog

What’s new at 1Stream.

Product releases, new integrations, partnerships, team news, and event recaps. Everything happening across the channel, in one place.

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support

Thanksgiving Holiday Support Schedule

BVoIP holiday support hours

Nov 22, 2016, 12:48:57 PM · George Bardissi
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HostedPBX

BVoIP TIP: Technical Things Your Sip Trunk Provider MUST DO to Work with BVoIP Cloud

BVoIP sip dial tone provider requirements for third party sip trunking suppliers

Nov 18, 2016, 4:38:07 PM · George Bardissi
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HostedPBX

nexVortex mSIP Cloud Connect - Direct Connection for SIP Trunking to BVoIP

BVoIP and nexVortex now have a direct link for sip trunking via nexVortex mSIP Cloud Connect which gives a higher level of quality of service and tooolset for msp partners

Nov 9, 2016, 7:13:42 AM · George Bardissi
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IT Nation

BVoIP lands @ IT Nation 2016… Let the games begin!

BVoIP announced new product launches just in time for ConnectWise IT Nation 2016 in Orlando

Nov 7, 2016, 7:22:32 PM · George Bardissi
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BVoIP

Why Location is Important for these metrics for Cloud UC

Best practices around location and how that plays into metrics for successful cloud pbx deployments for MSP firms

Nov 2, 2016, 7:48:00 PM · George Bardissi
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HostedPBX

BVoIP TIP: A Work Around for the Need for a Recurring Conference Call

BVoIP tip on dial-by-name directory setup.. 3CX missing recurring conference call, 3CX how to setup a recurring conference call, 3CX how to setup a recurring conference bridge

Oct 31, 2016, 8:07:43 AM · George Bardissi
IT Nation

Must See Attractions at IT Nation 2016 in Orlando – According to BVoIP

BVoIP's must see checklist of things to see at IT Nation 2016 in Orlando Florida BVoIP's ConnectWise Conference Must See attractions, BVoIP's MSP vendor checklist for IT Nation 2016

Oct 30, 2016, 4:11:40 PM · George Bardissi
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RMM

Hey IT Guys: Why do you still have that after hours answering service?

An alerts automation tool for IT and MSP teams to use for on-call notifications distribution and escalations from RMM, PSA, and monitoring systems

Oct 25, 2016, 11:52:42 PM · George Bardissi
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Autotask

Take Efficiency to the Next Level by Meshing your Help Desk System and Call Data

See how BVoIP helps IT and MSP teams using Freshdesk, Salesforce Desk, Zendesk, Autotask, Connectwise and take call data from VoIP and Cloud PBX systems and mesh them for better efficiency

Oct 24, 2016, 9:27:09 PM · George Bardissi
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BVoIP

Why it’s so important to have ALL of your customer’s phone numbers in the help desk system (especially during an outage)!

MSP importance to have all client phone numbers in the help desk system Quickly documenting customer issues in help desk ticketing system during outage or down time

Oct 22, 2016, 7:11:28 PM · George Bardissi