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Blog

What’s new at 1Stream.

Product releases, new integrations, partnerships, team news, and event recaps. Everything happening across the channel, in one place.

PSA

New 1Stream Feature: 1Stream Client Apps Search Now Much Faster

Not all API's are quick and speedy. So we have tweaked things to help number, contact, and company lookups pull up faster!

Jul 11, 2021, 9:32:07 AM · George Bardissi
PSA

New 1Stream Feature: 1Stream Chrome Extension Now Helps With Record Tagging

We have some new logic underneath the hood to help you with automated call tagging during active calls

Jul 11, 2021, 9:27:46 AM · George Bardissi
PSA

New 1Stream Feature: ConnectWise Manage Sites Field on New & Existing Tickets

Easily See and Select Customer Sites & Locations

Jul 11, 2021, 9:19:37 AM · George Bardissi
PSA

New 1Stream Feature: Expanded New Ticket Form

Less Clicks, More Options, & More Efficiency

Oct 7, 2020, 9:00:00 AM · George Bardissi
CRM

New 1Stream Feature: Progressive Dialer Default Notes for Dispositions

Stop typing the same things multiple times or copy and pasting. Streamline the notes back into your CRM after each call and save time!  

Oct 5, 2020, 9:00:00 AM · George Bardissi
CRM

New 1Stream Feature: VIP Highlighted Contact Titles

Want to make sure your team gives the VIP treatment? Now you can be flagged when contacts with important titles call you!

Sep 24, 2020, 9:00:00 AM · George Bardissi
CRM

New 1Stream Feature: Contact Titles

We now pull in contact titles from any of support CRM, ERP, or PSA into the 1Stream Apps

Sep 23, 2020, 9:00:00 AM · George Bardissi
Autotask

New 1Stream Feature: Created New Unassigned Autotask Tickets

This feature request came in from an existing User. Now you can create a ticket and assign it to a queue without a resource or owner attached.

Sep 22, 2020, 9:00:00 AM · George Bardissi
CRM

New 1Stream Feature: Self Manage CRM Ticket Fields (Including Custom Fields too!)

You can now self manage CRM ticket fields for new tickets or existing tickets handled within the 1Stream Apps including Custom Fields too!

Sep 21, 2020, 4:15:54 PM · George Bardissi
PSA

New 1Stream Feature: Granular CRM Object & List Selection

You can now self service select and adjust your various Objects & Lists from your PSA, ERP, or CRM on the fly

May 28, 2020, 9:00:00 AM · George Bardissi
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