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What’s new at 1Stream.

Product releases, new integrations, partnerships, team news, and event recaps. Everything happening across the channel, in one place.

PSA

New 1Stream Feature: ConnectWise Manage Internal Note Templates

Create a library of quick notes that you can use with Internal Notes

Jul 11, 2021, 11:35:34 AM · George Bardissi
PSA

New 1Stream Feature: Auto-Save Your 1Stream Dashboard Filters

You can now keep your defaults in place and easily throw this dashboard up on a second monitor or TV to keep an eye on things!

Jul 11, 2021, 11:32:38 AM · George Bardissi
PSA

New 1Stream Feature: New Columns for Unanswered Queue vs Unanswered Direct in 1Stream Dashboard

An easy way to see separated calls depending on if the call came from a call queue or was a direct call

Jul 11, 2021, 11:29:17 AM · George Bardissi
PSA

New 1Stream Feature: New 1Stream App Experience - Resizable Forms and 3 Column View

Responsive new ticket form within 1Stream with cleaner view

Jul 11, 2021, 11:03:22 AM · George Bardissi
PSA

New 1Stream Feature: Team or Pod Reporting Dashboard Now Only Shows Calls from Included Users

Cleaner dashboarding of teams or pods within the 1Stream portal

Jul 11, 2021, 11:00:23 AM · George Bardissi
PSA

New 1Stream Feature: Include Time Now Available in Ticket Snapshots from 1Stream Apps

You can now customize ticket form snapshots to include time and what categorization time entry you want to apply

Jul 11, 2021, 10:57:39 AM · George Bardissi
PSA

New 1Stream Feature: Pop ITBoost Dashboard While Not in Active Call

Now you can jump into an ITBoost Company Dashboard when not in active calls

Jul 11, 2021, 10:52:50 AM · George Bardissi
PSA

New 1Stream Feature: ConnectWise Manage Time Entry Against Internal Note

We have some new logic in the 1Stream Ticket Forms to post time entries differently depending on how you utilize notes

Jul 11, 2021, 10:48:11 AM · George Bardissi
PSA

New 1Stream Feature: Enhanced 1Stream Click-to-Dial HubSpot

We have add HubSpot to our new Chrome Extension Click-to-Dial App. Less clicks, same outcome - fast dials!

Jul 11, 2021, 10:44:06 AM · George Bardissi
PSA

New 1Stream Feature: Expanded Contact Communication History Tab

Quick see all recent calls with a particular contact across all of your teams so you can easily pinpoint touch points in the past

Jul 11, 2021, 10:37:11 AM · George Bardissi
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