Product releases, new integrations, partnerships, team news, and event recaps. Everything happening across the channel, in one place.

Today’s consumers are more demanding than ever; in fact, more than half of them will hang up the phone after being on hold forless than one minute. So, it’s no

Recruiting the best candidates to fill your organizational chart is a challenge for businesses still operating a legacy phone system. To increase your success i

Last week we were in Miami at Trump National Doral sponsoring Autotask Community Live! 2015 with our integration partners ConnectBooster, DeskDirector, BrightGa

Regardless of whatever your line of work is people want to communicate wherever they are. When it comes to the tools that help facilitate the work that needs to

Over the course of the last decade we’ve seen a huge amount of change take place in the technology and telecommunications industries. A raft of new buzzwords ha

Industry pundits and market research firms seem to agree that WebRTC is poised to become the next disruptive technology. But until technologies finally become p

Video conferencing is changing the way we communicate as it is being used in new, innovative ways to bring people together. For businesses that are looking to b

Cloud PBX phone systems have many benefits for businesses of all sizes, especially for Small and Medium Businesess. So, if you’re tired of dealing with an unwie

The surplus of telecommunications options available for today’s business might be overwhelming for first time shoppers, like small business owners. As an MSP, t

Last week we were in Nashville sponsoring the Robin Robins event for IT and MSP firms along with our integration partners ConnectBooster and IT Glue.