UCAAS - BUSINESS VOICE Modern Communications
CCAAS - CONTACT CENTER Advanced Omnichannel
INTEGRATED MESSAGING SMS | MMS | CHAT
SAAS INTEGRATIONS Over 200+ Apps & Integrations
ENHANCED MS TEAMS VOICE Hybrid Direct Routing Solution
ON-CALL & ALERTING Critical Alerting, Escalations
AI AGENTS AI Powered Automation
BI BUSINESS INTELLIGENCE Dashboards, Reports, Wallboards
USER ID & VERIFICATION Automated, On-Demand, Integrated
WORKFORCE MANAGEMENT Simplified Staff Management
PROGRESSIVE DIALER Intelligent Dialer with VM Drop
MSP RESALE PROGRAM Designed Exclusively for IT & MSP's
Back on November 20th we reported an issue with Click-to-Dial from Tickets: See link http://www.bvoip.com/blog/entry/issue-with-click-to-dial-from-tickets-on-2016-1
That issue has since been resolved and is now working.