Integrations · Documentation

ITBoost + 1Stream

ITBoost centralizes documentation, passwords, and SOPs. Inbound callers are matched so the right runbook is right there.

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In short

1Stream connects your phone system to ITBoost so inbound callers are matched to their record automatically and your technicians see who is calling before they pick up. Calls, context, and outcomes flow into ITBoost without anyone stopping to look anything up. It is the same channel-only 1Stream platform your MSP already runs, with ITBoost wired in.

How it connects

Inbound call

A client calls your number

↓

1Stream

Caller matched, context pulled

↓

ITBoost

ITBoost docs, passwords, and SOPs surface to the tech

What you get

Caller ID matched to ITBoost records on every inbound call
The right context surfaced to the technician automatically
Call activity logged back so nothing is entered by hand
Works with your existing ITBoost setup, no rip and replace
Channel-only: 1Stream never sells to your clients

This is a standard 1Stream integration. For a deeper look or a live walkthrough, talk to our team.

See ITBoost and 1Stream together.

Built for MSPs, sold only through the channel. Let us show you a live call.

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