Integrations · Documentation

IT Portal + 1Stream

IT Portal keeps your asset and documentation records in one place, surfaced to the technician the moment a client calls.

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In short

1Stream connects your phone system to IT Portal so inbound callers are matched to their record automatically and your technicians see who is calling before they pick up. Calls, context, and outcomes flow into IT Portal without anyone stopping to look anything up. It is the same channel-only 1Stream platform your MSP already runs, with IT Portal wired in.

How it connects

Inbound call

A client calls your number

↓

1Stream

Caller matched, context pulled

↓

IT Portal

IT Portal asset and doc records surface to the tech

What you get

Caller ID matched to IT Portal records on every inbound call
The right context surfaced to the technician automatically
Call activity logged back so nothing is entered by hand
Works with your existing IT Portal setup, no rip and replace
Channel-only: 1Stream never sells to your clients

This is a standard 1Stream integration. For a deeper look or a live walkthrough, talk to our team.

See IT Portal and 1Stream together.

Built for MSPs, sold only through the channel. Let us show you a live call.

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