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Integrations · Documentation

Your IT Glue, on every call.

The moment a client calls, their IT Glue documentation, configurations, and passwords surface to the technician. No searching, no alt-tabbing.

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In short

1Stream ties your phone system to IT Glue so the right client documentation is on screen before your technician says hello. The knowledge your team already wrote finally shows up at the exact moment they need it.

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Coming soon
Demo video coming soon

We are recording a live walkthrough of the IT Glue integration. Want an early look?

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How it connects
Inbound call
A client calls your number
↓
1Stream
Caller matched, context pulled
↓
IT Glue
Docs, assets, and passwords surface to the tech

Documentation, right when the phone rings.

IT Glue is where your team keeps what it knows. 1Stream makes sure that knowledge is on screen for every call.

Docs at your fingertips
The caller's IT Glue documents open with the call. No hunting through folders.
The right password, instantly
Flexible assets and passwords for that client are one click away, securely.
Faster resolution
Technicians start solving instead of searching, so calls are shorter and cleaner.
The right client, every time
Caller ID matches the IT Glue organization automatically, even on busy queues.
Context for the whole team
Whoever picks up sees the same documentation, so handoffs do not lose the thread.
Your knowledge, finally used
The documentation your team invested in shows up exactly when it matters.
Inside IT Glue

Real IT Glue views produced during a live call. Live captures coming soon.

Coming soon
Screenshot coming soon
Live IT Glue captures are on the way.
Coming soon
Screenshot coming soon
Live IT Glue captures are on the way.

See IT Glue and 1Stream together.

Built for MSPs, sold only through the channel. Let us show you a live call.

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