The most integrated communications platform built specifically for IT & MSPs.
We meet your stack where it lives, bi-directional, real-time, and natively connected to the tools you already run.
1Stream Integrations connect directly to the MSP stack: deep PSA integration with ConnectWise Manage, Datto Autotask, and HaloPSA, plus native connectors for RMM (NinjaOne, Datto RMM, N-able), documentation (IT Glue, Hudu, ITBoost), CRM (HubSpot, Salesforce, Dynamics), Microsoft Teams Voice, security alerting, and AI workflows. All bi-directional, real-time, with no middleware required.
We're betting your tools are already in here. Type a name and find out.
Bi-directional ticket and contact sync, live PSA and ticket lookup during calls.
One-click screen-pop into client docs, runbooks, and configurations while on the call.
Trigger calls, texts, and Signal escalations directly from RMM and security events.
Call logging, screen-pop, and click-to-dial across every major MSP and SMB CRM.
Native Microsoft Teams Voice, Microsoft 365 sync, browser extensions, and click-to-dial.
OpenAI, ElevenLabs, Power BI, BrightGauge, Rewst, Zapier, Slack, and 1Stream developer APIs.
All 58 native integrations shown above. Need something else? Custom integrations available via API, webhooks, or Zapier.
Most "integrations" you see in the UCaaS space are screen-pop overlays or one-way data dumps. Here's what we mean by integration.
Calls update tickets the instant they end. Ticket changes route the next call to the right tech. Data flows both ways, no batch jobs, no overnight sync.
Native API connections built and maintained by us. No Zapier, no Make.com, no third-party iPaaS layer to license, monitor, or break.
Don't see your tool? Most custom integrations ship in 2-4 weeks. We build for our partners, that's part of the deal.
Three of the most common MSP stacks we plug into, and what changes when we do.
Live ticket lookup mid-call. Auto-attach time entries, recordings, transcripts, and AI summaries to the ticket. Route calls based on assigned tech, account manager, or contract.
Native screen-pop with ticket and company context. Add notes and time entries directly from the call. Sync configurations bi-directionally so the data never goes stale.
Deep HaloPSA integration. Caller identification, ticket lookup, contact sync, ticket creation, click-to-dial from tickets, voicemail-to-ticket, and full screen-pop. All bi-directional, all real-time.
Every PSA lookup, every auto-logged time entry, every avoided "let me pull up your account", that's time back. Run the math on your team in 60 seconds.
Run the reclaim calculator →We build for our partners. Most custom integrations ship in 2-4 weeks at no extra cost.
Active partners get priority. New to 1Stream? Book a demo and we'll scope it together.
20 minutes. We'll show you 1Stream working inside your PSA, with your team's data.
Book a Demo →
