UCAAS - BUSINESS VOICE Modern Communications
CCAAS - CONTACT CENTER Advanced Omnichannel
INTEGRATED MESSAGING SMS | MMS | CHAT
SAAS INTEGRATIONS Over 200+ Apps & Integrations
ENHANCED MS TEAMS VOICE Hybrid Direct Routing Solution
ON-CALL & ALERTING Critical Alerting, Escalations
AI AGENTS AI Powered Automation
BI BUSINESS INTELLIGENCE Dashboards, Reports, Wallboards
USER ID & VERIFICATION Automated, On-Demand, Integrated
WORKFORCE MANAGEMENT Simplified Staff Management
PROGRESSIVE DIALER Intelligent Dialer with VM Drop
MSP RESALE PROGRAM Designed Exclusively for IT & MSP's


As the global spike in remote workers continues to climb it seems that these platforms are struggling to keep up with the demand.
This past Friday Slack went down for an hour globally
Today Microsoft Teams has been crushed in Europe
And just within the last hour GoToMeeting has done down

The lesson I believe from all of this is don't put all your eggs in one basket!