UCAAS - BUSINESS VOICE Modern Communications
CCAAS - CONTACT CENTER Advanced Omnichannel
INTEGRATED MESSAGING SMS | MMS | CHAT
SAAS INTEGRATIONS Over 200+ Apps & Integrations
ENHANCED MS TEAMS VOICE Hybrid Direct Routing Solution
ON-CALL & ALERTING Critical Alerting, Escalations
AI AGENTS AI Powered Automation
BI BUSINESS INTELLIGENCE Dashboards, Reports, Wallboards
USER ID & VERIFICATION Automated, On-Demand, Integrated
WORKFORCE MANAGEMENT Simplified Staff Management
PROGRESSIVE DIALER Intelligent Dialer with VM Drop
MSP RESALE PROGRAM Designed Exclusively for IT & MSP's 
Poly has advised that starting June 2022, VVX x50 devices that are shipped new cannot be downgraded below factory loaded UC Software 6.4.3 or any other of the earlier compatible versions depending on the device's hardware revision.
They have also said similar changes could be coming for VVX250, 250, 450, EM50 as well.