UCAAS - BUSINESS VOICE Modern Communications
CCAAS - CONTACT CENTER Advanced Omnichannel
INTEGRATED MESSAGING SMS | MMS | CHAT
SAAS INTEGRATIONS Over 200+ Apps & Integrations
ENHANCED MS TEAMS VOICE Hybrid Direct Routing Solution
ON-CALL & ALERTING Critical Alerting, Escalations
AI AGENTS AI Powered Automation
BI BUSINESS INTELLIGENCE Dashboards, Reports, Wallboards
USER ID & VERIFICATION Automated, On-Demand, Integrated
WORKFORCE MANAGEMENT Simplified Staff Management
PROGRESSIVE DIALER Intelligent Dialer with VM Drop
MSP RESALE PROGRAM Designed Exclusively for IT & MSP's 

We have made several announcements that stem from bvoip's Launch Pad 2021.
Today we are introducing 1Stream Direct, specifically a strategy to route calls by Ticket Number. This is now included for all 1Stream Subscribers on Engage, Enterprise, and Power Plans.