UCAAS - BUSINESS VOICE Modern Communications
CCAAS - CONTACT CENTER Advanced Omnichannel
INTEGRATED MESSAGING SMS | MMS | CHAT
SAAS INTEGRATIONS Over 200+ Apps & Integrations
ENHANCED MS TEAMS VOICE Hybrid Direct Routing Solution
ON-CALL & ALERTING Critical Alerting, Escalations
AI AGENTS AI Powered Automation
BI BUSINESS INTELLIGENCE Dashboards, Reports, Wallboards
USER ID & VERIFICATION Automated, On-Demand, Integrated
WORKFORCE MANAGEMENT Simplified Staff Management
PROGRESSIVE DIALER Intelligent Dialer with VM Drop
MSP RESALE PROGRAM Designed Exclusively for IT & MSP's
BVoIP supports Polycom devices but older Polycom Soundpoint devices manufactured before a certain date DO NOT support Zero Touch Provisioning
Polycom® devices must be running software version 5.0. In addition, individual units must be manufactured after October 1, 2015 in order for Zero Touch Provisioning to work. If you have older devices that dont meet these two items then Option 66 or manual device provisioning would be needed.