UCAAS - BUSINESS VOICE Modern Communications
CCAAS - CONTACT CENTER Advanced Omnichannel
INTEGRATED MESSAGING SMS | MMS | CHAT
SAAS INTEGRATIONS Over 200+ Apps & Integrations
ENHANCED MS TEAMS VOICE Hybrid Direct Routing Solution
ON-CALL & ALERTING Critical Alerting, Escalations
AI AGENTS AI Powered Automation
BI BUSINESS INTELLIGENCE Dashboards, Reports, Wallboards
USER ID & VERIFICATION Automated, On-Demand, Integrated
WORKFORCE MANAGEMENT Simplified Staff Management
PROGRESSIVE DIALER Intelligent Dialer with VM Drop
MSP RESALE PROGRAM Designed Exclusively for IT & MSP's
Here at BVoIP we support a full list of Polycom Devices including the Polycom VVX phones with Side Cars. It's worth mentioning that the Polyxom VVX Side Cars work a bit differently than most other manufacturers....
In most cases, BLF keys show up on side cars whereas if an extension is not on a call the button light is green and when they are on a call it is red.
In Polycom's case if the extension is not on call the button shows NO COLOR then when there are on a call the buton is RED.
