1Stream by bvoip is happy to announce our OpenAI Sentiment Call Reporting Feature
Sentiment Call Reporting
Assuming you have enabled 1Stream's Post Call Analysis AI Agent, and just in case you don't know what that does here it is...
Post Call AI Analysis Agent
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Automatically analyze inbound / outbound call interactions and append Summary, Full Transcription, Next Steps, Follow up, Sentiment Score, Coaching tips along with recorded audio to CRM, ERP, PSA, or Ticketing system