The Future of MSP Automation Is Here – And It Has 7 Agents

AI isn’t coming for your job. But it is coming for your tedious tasks.

Our 7 AI agents help MSPs automate the unscalable

🤖 Automate the Busywork – Eliminate repetitive tasks like ticket creation, routing, and triage.

🚨 Never Miss an Alert – AI agents monitor and escalate issues in real-time so nothing slips through the cracks.

📊 Smarter Decision-Making – Get instant insights and reporting without digging through dashboards.

⏱️ 24/7 Efficiency – Your AI-powered team never sleeps, never calls out, and scales as you grow.

Our 7 AI agents help MSPs automate the unscalable:

Intelligent Call Routing Agent - Automatic inbound call and chat routing based on Caller ID, Pin Number, Ticket Number, Territory, Contact Title / Role
Ticket Triage Agent - Automatic New ticket creation and/or update to existing ticket on inbound call, text, chat interaction
Caller / User Verification Agent - Automatic or On-Demand Caller / User verification based on CRM, ERP, PSA, or Ticketing system data.
Personal Assistant Agent - Automatically prompts inbound callers to leave a message or request a call back at the individual user level if the user isn't available
Recording Compliance Agent - Automatically prepend compliance message and/or compliance beep on all inbound/outbound real-time calls
Auto SMS Reply Agent - Automatically send SMS text message replies on any missed calls or message receipts
Post Call AI Analysis Agent - Automatically analyze inbound/outbound call interactions and append Summary, Full Transcription, Next Steps, Follow up, Sentiment Score, Coaching tips along with recorded audio to CRM, ERP, PSA, or Ticketing system

Want your tickets to auto-solve themselves? Start here. Book a demo below to check it out!