Join us on July 23, 2025: 2PM New York Time
Ready or not, here they come!
We know telecom is not the first thing you think about when you use the word "compliance" a technology, IT, or Managed Services Provider. However, it is important to understand that things are coming down that ultimately does affect you in one shape or another.
What's the major push for all of these new changes?
Fraudulent calls and text messages. This topic can expand to robo dialing, blast messaging and how these are use to scam people. It can surely expand to new AI based technology too. This is an across the board situation that any voice enabled platform will be required to comply with. It doesn’t matter if you are using Teams Voice, Zoom Phone, Ring Central, Twilio, Hubspot, or 1Stream powered by bvoip.
Join us for a webinar on July 23, 2PM (New York Time) to understand new laws that have taken in effect for U.S. Voice Traffic: FCC & KYC (Know Your Customer). Get ahead of the noise!
- A new requirement to validate all business registration for communications accounts
- A new requirement to categorize and identify how you are utilizing communications services
- A new requirement to respond to a "traceback" request within 24 hours or receipt.
- A new requirement to block illegal traffic
- A new requirement to knowing your upstream provider
- A new requirement to validate risk and create risk profiles
- A new requirement to authenticate Caller ID following new STIR/SHAKEN protocols
- The FCC is now enforcing new Caller ID spoofing with new authentication methods. https://www.fcc.gov/call-authentication
- A new requirement to comply with the new Robocall Mitigation Database
- The FCC has established and now requires all voice providers to provide certification to comply with this new mitigation database. https://www.fcc.gov/robocall-mitigation-database
Changes we suspect are coming in the future:
- Outbound caller ID will likely be restricted to numbers you own / control on your own account. Passthrough caller ID of a number you don't control will likely be prohibited or blocked.
- SMS/MMS messages that are originated from your account will have a similar restriction.
- Mobile carriers will block email-to-sms features
- AT&T already announced this https://tech.yahoo.com/articles/t-killing-feature-let-send-205637272.html