Hot Keys
Making Calls Using Hot Keys (Windows)
The Hot Key functionality allows you to to control 3CXPhone using keyboard shortcuts. Using the Hot Key feature you can make, answer, transfer, or place calls on hold.

UCAAS - BUSINESS VOICE Modern Communications
CCAAS - CONTACT CENTER Advanced Omnichannel
INTEGRATED MESSAGING SMS | MMS | CHAT
SAAS INTEGRATIONS Over 200+ Apps & Integrations
ENHANCED MS TEAMS VOICE Hybrid Direct Routing Solution
ON-CALL & ALERTING Critical Alerting, Escalations
AI AGENTS AI Powered Automation
BI BUSINESS INTELLIGENCE Dashboards, Reports, Wallboards
USER ID & VERIFICATION Automated, On-Demand, Integrated
WORKFORCE MANAGEMENT Simplified Staff Management
PROGRESSIVE DIALER Intelligent Dialer with VM Drop
MSP RESALE PROGRAM Designed Exclusively for IT & MSP's The Hot Key functionality allows you to to control 3CXPhone using keyboard shortcuts. Using the Hot Key feature you can make, answer, transfer, or place calls on hold.

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This white paper explains the benefits of the important of critical alerting and escalations and how a cloud-based platform can help.