White Papers

Why Private Cloud? A Rackspace Perspective [White Paper]

gbardissi@bvoip.com (George Bardissi) — Thu, 30 Mar 2017 11:03:42 GMT

Rackspace experts have crafted a whitepaper that walks through the basics — the benefits of private cloud, deployment options, key capabilities, API management, interoperability — plus details on several of the industries that benefit from using it.

7 MSP Best Practices [White Paper]

gbardissi@bvoip.com (George Bardissi) — Fri, 17 Mar 2017 16:16:30 GMT

When you look in from the outside, it might appear that all MSPs are the same. And, indeed, much of what one MSP offers is rather similar to that which is offered by a competitor. As such, strong relationships between your MSP and client are very important to ensure that your offerings don’t seem just like the next guy’s.

Empowering Sales, Support, and Back Office Teams to Increase Output While Making Sure Information Makes it into “The System” [E-Book]

gbardissi@bvoip.com (George Bardissi) — Wed, 21 Dec 2016 19:04:11 GMT

This E-Book explains the benefits of empowering your internal teams to get more done while making sure the necessary and needed information get's "into the system." We review the some concepts that you must consider as well as set some straight foward questions that you must answer in order you grow your IT or MSP firm. Learn how the right technology should make things easier rather than add un-needed steps which will clutter up your process and slow down your team from hitting your goals.

Critical Alerting for IT & MSPs [White Paper]

gbardissi@bvoip.com (George Bardissi) — Thu, 15 Dec 2016 13:47:54 GMT

This white paper explains the benefits of the important of critical alerting and escalations and how a cloud-based platform can help. Whether it's an after-hours call or a critical systems alert during the middle of the day making sure you are aware of important information in a timely fashion is key to being a successful IT, MSP, or Technology consultant. The same concept can be applied to medical professionals, first responders, and other industries. Learn about how BVoIP & OnPage can help provide a perfect way to plug the gap and make your organization more efficient and responsive.